• dcmd,
• thm,
• tym,
• tmem,
• tem,
• tqo,
• tsim,
• tyhem,
• aqm,
• tgeam,
• 2tim,
• tpm,
• tcame,
• tjem,
• tehem,
• tum,
• qm,
• taqke,
• mqim,
• tim,
• ttom,
• tlakm,
• tm,
• sqm,
• tnem,
• cutom,
• tim3,
• aquim,
• tghem,
• takem,
• tgime,
• trm,
• tijme,
• twqo,
• timke,
• teacm,
• timig,
• tikme,
• timje

Total Quality Management, or TQM, is a management approach which focuses on the improvement of the quality of products and services. This is done by focusing on customer needs, measuring customer satisfaction and monitoring customer feedback. TQM uses systematic processes and tools to ensure consistent customer satisfaction and continual improvement.

TQM includes customer feedback from surveys, focus groups, customer panels and customer reviews. This feedback is used to create processes that address customer needs more effectively. It helps to monitor, measure and control quality to improve products and services.